Popular Questions
Find quick answers to common questions about our NDIS services—if you need more help, just reach out!
Our services support people with disabilities, their families, and carers. Many programs are funded through the NDIS, and some community activities are open to the wider public.
Contact us by phone, email, or through our website. Our team will guide you through the intake process and help match you with the right supports.
Yes, we prioritise cultural safety and respect, ensuring all supports and events are inclusive and culturally appropriate.
Safety is our top priority. We follow rigorous child protection and disability safeguarding policies and provide ongoing staff training.
Absolutely. Family engagement is encouraged to provide holistic care and support.
If your needs change, contact your support coordinator or our office. We’ll review your plan and adjust your services to keep your goals on track.
Any individual with an approved NDIS plan is welcome—whether you’re Self-Managed, Plan-Managed, or NDIA-Managed. We work with all support budgets and funding types.
We support participants Australia-wide—from major cities like Sydney, Melbourne, Brisbane, and Perth to regional and remote communities. Contact us to confirm availability in your area.
We welcome your feedback! You can complete our Complaint or Compliment Forms available on our website or contact us directly. We take all concerns seriously and aim to respond promptly and respectfully.
Our team can assist you with understanding your plan and accessing eligible funding.
Have a question? Call us — we’re here to help.
Ready to Learn More?
Every question matters—let us guide you toward the right support. Reach out today and join a community dedicated to empowering every individual.
