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Jl Cempaka Wangi No 22, Jakarta

Opening Hours

Mon - Fri : 09.00 AM - 03.00 PM

Find Us

Queensland, Australia

Opening Hours

Mon – Fri: 9:00 AM – 5:00 PM

Case Management & Advocacy

At Little Lantern Group, we know that for many children, young people, and families — especially those involved in child protection or living with disability — navigating services and systems can feel overwhelming.

Our Case Management and Advocacy service is designed to ensure no one has to do it alone. We provide personalised, culturally respectful, and trauma-informed support that helps individuals and families feel heard, protected, and empowered.

A steady guide through life’s complex systems

  • Children and young people in the child protection system
  • Families involved with family support services or at risk of entering care
  • Children, teens, and adults living with disability under the NDIS
  • Culturally and linguistically diverse (CALD) communities

Holistic Case Management

Individual support planning tailored to needs, goals, and cultural identity
Coordination of multiple services (NDIS, housing, education, health, child safety)
Consistent contact, regular check-ins, and ongoing support
Referrals to specialised programs, community networks, and healing services
Care team collaboration and family engagement

Strong & Ethical Advocacy

Supporting clients to understand their rights and options
Speaking up on behalf of vulnerable children and families in meetings or care reviews
Navigating NDIS applications, reviews, and funding changes
Assisting with complaints, appeals, or formal requests to service systems
Promoting culturally safe practices in all interactions

Who We Support

Children and young people in the child protection system
Families involved with family support services or at risk of entering care
Children, teens, and adults living with disability under the NDIS
Culturally and linguistically diverse (CALD) communities
Aboriginal and Torres Strait Islander families seeking culturally appropriate advocacy

Trauma-Informed

Understanding the impact of adversity and responding with care

Family-Centred

Strengthening family and community connections where possible

Rights-Focused

Making sure each voice is heard and upheld

Strengths-Based

Focusing on what’s possible, not just what’s wrong When systems become overwhelming, we walk beside you — connecting the dots, holding space, and helping you move forward with confidence and care. — Little Lantern Group

Culturally Safe

Respecting each person’s heritage, family, and spiritual beliefs

Guiding Every Step with Care, Clarity, and Commitment

At Little Lantern Group, our Case Management and Advocacy services are designed to ensure every participant receives the support, resources, and representation they deserve. We help individuals navigate complex systems, access the right services, and make informed decisions to achieve their goals with confidence.

1. Personalised Case Planning

Creating tailored plans that reflect each participant’s unique needs, goals, and circumstances.

2. Service Coordination

Liaising with support providers, government agencies, and community organisations to streamline services and reduce stress.

3. Advocacy and Representation

Standing beside participants to ensure their voices are heard and their rights are protected in all settings.

4. Progress Monitoring

Regularly reviewing goals and outcomes to ensure support plans remain effective and responsive to changing needs.

5. Resource Navigation

Assisting participants in accessing funding, programs, and opportunities that promote independence and wellbeing.

6. Empowerment Through Knowledge

Providing guidance and education to help individuals understand their rights and make confident, informed decisions about their care.

Testimonials

What Parents Say About Us.

Enroll Now

Enroll Now and Be Part of the Change.

Take the first step toward a brighter, safer, and more supportive future for your child. Join us today and become part of a community where every child is seen, heard, and empowered to thrive.

Opening Hours : Mon - Fri (09.00-05.00)

Our Address : Queensland, Australia